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LeoVegas Casino review

LeoVegas Casino is an instant play casino founded in 2011. With more than 800 slots available, you have many popular games from Net Entertainment, Play 'N Go, NextGen Gaming and Betsoft. Soon they will be adding IGT (in early 2014) too. New players can get a 200% first deposit bonus up to C$50 plus 222 free spins on Starburst – also, you are rewarded with up to C$700 free on your first 4 deposits.

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Customer Support

LeoVegas’ customer service was pretty good from what I’ve seen. They are always open and most importantly offer a freephone telephone number for UK customers. They also offer an email service and Live Chat too. I have tested their Live Chat during peak hours and was surprised to be chatting to a customer service rep within a minute.

They were professional, efficient and knew their product well which impressed me (well, this should be the norm). The staff referred me to the FAQs section on the website (look for the ‘Support’ link on the top left-hand corner) – there’s plenty of information here.

One thing I really liked was their Live Chat function – when you get a response from the support rep, a little noise is played to alert you to the response. I know it’s a little thing but most Live Chat applications don’t do this so you have to sit there and wait for the reply. With LeoVegas, I can carry on browsing or playing slots!

When it comes to withdrawing, you do need to submit identification documents (such as a passport or driver’s license) when you make your first cashout request. This is standard procedure nowadays. When you request a withdrawal, you will be sent an email with all the information and instructions.

 

Deposit & Withdrawal Methods

LeoVegas Casino has the most popular banking methods available to UK customers. You have a choice of e-wallet solutions such as MoneyBookers/Skrill, NETeller, PaySafeCard and iDeal. You can also use debit/credit cards to deposit (MasterCard/Visa) as well as bank wire. To withdraw, you have 9 options including MoneyBookers/Skrill, NETeller, debit/credit cards and bank transfer. As with other online casinos, you must use the same method to withdraw that you used to deposit.

Cashout times are pretty good too with withdrawals processed within 24 to 48 hours. You need to submit identification documents which you are asked for via email once you submit your first withdrawal request – this contains all the details but it will be ID and proof of address and your bank account/NETeller/Skrill account details where applicable. Documents are verified within the same day too so your cashout can be processed as quickly as possible.

The minimum deposit and withdrawal is C$10 which is reasonable with no fees charged from LeoVegas’ side whatsoever. It would be good if they added PayPal as its popular in the UK but they are fine when in my opinion when it comes to depositing and withdrawing.

 

LeoVegas Casino Slots

LeoVegas is a no download casino which means all their slots can be played in your browser. You have all the regular casino games like video poker, roulette and blackjack but they are all about slots (like most casinos nowadays). They have over 200 slot games from Net Entertainment, NextGen Gaming, Betsoft and Play ‘N Go. They will be adding IGT slots sometime in January/February 2018 so we will keep you posted.

I quite like the Net Entertainment slots they have on offer including the classic Piggy Riches and Gonzo’s Quest. You can also play newer NetEnt slots like Creature from the Black Lagoon and EggOMatic. I highly recommend Starburst though as this can give you huge wins – especially from the Starburst Wilds feature.

When it comes to NextGen Gaming and Play ‘N GO, you have 300 Shields and Medusa from NextGen that I play as well as Riches of Ra from Play ‘N GO – the latter is an imitation of the land based favourite Book of Ra Deluxe but is very good which big wins possible in the free spins feature.

If you want jackpot slots, the ones to play are powered by Net Entertainment. You have the infamous Mega Fortune which paid out the world’s largest ever online jackpot at €17.8 million as well as Hall of Gods which has produced quite a few multi-millionaires.

Bonuses & Promotions

LeoVegas has a good welcome bonus package in my opinion and this was one of the reasons I’ve decided to add them to Slots-Online-Canada.com. CA casino players will get a 200% first deposit bonus up to C$50 which is great – deposit from C$10 to C$25 to get a 200% match bonus, free (i.e. deposit C$25, get C$50 free).

Once you do this, you will receive 200 free spins on the Starburst slot. You will get 20 free spins the day you register and deposit and then every day at 11am GMT for 9 days (9 x 20 free spins equals 180 free spins). You just need to open to mentioned game to see your free spins available to play.

Finally, LeoVegas wants you to feel welcome so you are given a bonus on your first 4 deposits. The second bonus is 50% up to C$150 with the third bonus being 50% up to C$200. Finally, the fourth bonus is 25% up to C$300. It’s up to you how much you choose to deposit but there’s a whopping C$700 on offer if you want it.

As for wagering requirements, all deposit bonuses are free spins come with wagering requirements. Slots contribute 100% to the wagering which is great (and standard!). You need to wager the bonus amount or free spins winnings 35 times to withdraw them. Once you have an account, click on the Balance link at the top of the page. Below your balance you will see ‘Bonus part’ – this tells you how much wagering you’ve completed and what is left.